1. User’s Agreement
By accessing the website at https://Getmedesign.com/ you are agreeing to be bound by these Terms and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. If you are accessing and using the Platform on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case, “you” and “your” will refer to that entity.
2. Who May Use the Platform?
You may use the Platform only if you are 18 years or older or of the age of majority in your country and capable of forming binding Getmedesigncts, and not otherwise barred from using the Platform under applicable law. You may use the Platform for business purposes only and not for personal or consumer use. By registering an account on Getmedesign’s Platform, (“Profile Account”), you represent that you: (a) are doing business under your own name as a self-employed individual or sole proprietor or are an employee or agent of an independent business (such as a corporation, limited liability company, or other entity; (b) will use our Platform for business purposes only; (c) will comply with any licensing, registration, or any other requirements with respect to your business or the business for which you are acting; and (d) will comply with any licensing, registration, or any requirements with respect to your provision of services to Clients. The Platform is not intended for the sale of physical, non-digital product.
3. Privacy Policy
Please review our Privacy Policy, which also governs your use of the Platform, for information on how we collect, use, and share your information. If you do not agree to these terms, you may not visit our website or use our Platform
4. Changes to These Terms or the Platform
We may update the Terms from time to time, at our sole discretion. If we do, we’ll let you know by posting the updated Terms on the Site and/or may also send other communications. It’s important that you review the Terms whenever we update them or you use the Platform. If you continue to use the Site after we have posted updated Terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the Platform anymore. Because our Platform is evolving over time we may change or discontinue all or any part of the Platform, at any time and without notice, at our sole discretion.
5. Third-Party Terms of Service
Getmedesign uses third-party service providers for certain platform features. When using the Platform, Users are agreeing to these third parties’ terms of service. Third-party service providers include but may not be limited to Razorpay for payment processing and user identity verification, and Persona for user identity verification. Links to their terms of service are found here: https://Razorpay.com/legal/ssa and https://withpersona.com/legal/terms-of-service. You may not create a profile, visit Getmedesign’s Platform or use Getmedesign’s Platform if you do not read, understand, and agree to Getmedesign’s and these third parties’ Terms of Service.
6. Relationship Between the Parties
Getmedesign offers a platform that enables Users to find one another, enter into service relationships and agreements, receive and provide services, and make and receive payments through a third-party payment processor. Getmedesign does not employ or Getmedesignct with individuals to perform services for Users. Users acknowledge and agree that Getmedesign does not supervise, direct, control or monitor Users in the performance of any Getmedesignctual obligations Users have under agreements created using the Platform’s service agreement template (“Services Agreement”) or agreements provided by a user (“Uploaded Agreement”) and agree that (a) Getmedesign is not responsible for ensuring the accuracy or legality of any User Content; (b) Getmedesign is not responsible for the offering, performance, or procurement of Independent services; (c) Getmedesign does not represent or guarantee any Independent services; and (d) use of the Platform will not create an employment, agency, or joint venture relationship between Getmedesign and any Independent who is offering services using Getmedesign’s marketplace platform. Independent will be the seller of record for Client purchases using Getmedesign’s Platform. Getmedesign is not a buyer of any services related to the Transaction between Independent and Client. Getmedesign does not obtain or transfer legal ownership of any work product from Independent to Client. All agreements and transactions related to the sale of services are made directly between Independent and Client. Getmedesign is not a direct party to any agreements between Independents and Clients and has no obligation under the terms of these agreements. Getmedesign is merely a marketplace connecting Independents with Clients and takes no responsibility for the actions or omissions of Users of Getmedesign’s Platform, or quality of services provided by Independents, and does not guarantee that a Client can or will pay for services.
Getmedesign may terminate or suspend any Independent or Client for any reason, including for breach of these Terms. Getmedesign may also try to facilitate a resolution between Independent and Client relating to an alleged breach of these Terms but is under no obligation to do so. In the event of any breach of these Terms by another User, you agree that you will look solely to such User or such third party for a remedy and in no event shall Getmedesign have any responsibility, obligation, or liability with respect to such breach or any other acts or omissions by any such User. You acknowledge that Getmedesign has no responsibility or control over Independents and does not endorse any Independent in any way.
7. Suitability of Project and Project Terms
You agree that Users (and not Getmedesign) are responsible for (a) evaluating and determining the suitability of any project, Client, or Independent; (b) assessing whether to enter into an agreement with another User; and (c) verifying any information about another User and; (d) negotiating and signing any terms or conditions of a services agreement; and (e) performing and monitoring performance of the terms of any agreement between Users. All agreements between Users are directly between the Users. Getmedesign is not a direct party to these agreements and has no obligation under the terms of any agreement between Users. However, Users agree that Getmedesign shall be considered a third party beneficiary of any agreement between Users and may enforce its rights as such
8. Worker Classification
Client is solely responsible for and assumes all liability for determining whether an Independent may be engaged as an independent Getmedesignctor through Getmedesign’s marketplace. Client warrants its decisions regarding worker classification are correct and its manner of engaging Independents complies with applicable laws, regulations and rules. Nothing in this agreement is intended to or should be construed to create a partnership, joint venture, franchise or franchisee, or employer-employee relationship between Getmedesign and a User.
9. User Accounts
To use our Platform, you may be required to create an account with us. When creating an account, you create a User profile that includes personal information that you consent to be shown to the public once your profile is completed. You agree to provide accurate, complete, and current information about your identity, location, your business, the beneficial owner of your business, your skills, or the services your business provides and you agree to correct any information that becomes false or misleading and keep such information up to date. Failure to do so may result in a suspension or termination of your account. Your account registration is subject to review by Getmedesign and its third-party content moderation providers and we reserve the right to block any profile registration. To protect your account, keep your account details and password confidential, and notify us immediately of any unauthorized use. You’re responsible for all activities that occur under your account. Account and registration data and certain other information about you may be governed by our Privacy Policy.
10. Verification of Identity
You consent to your information being sent to and used by Getmedesign and third parties to verify location, identity, e-mail address, financial accounts, and ownership of your business. This section does not create any obligation for Getmedesign to verify User information.
11. Types of Accounts
Users may initially create an account profile as a Client or an Independent. A Client profile is for hiring Independents. An Independent profile is for seeking freelancer work as an independent Getmedesignctor. A user may switch from Client (hiring) to Independent (seeking work) mode at any time within the application.
12. Feedback
We appreciate feedback, comments, ideas, proposals, and suggestions for improvements to the Platform. If you choose to submit feedback, you agree that we are free to use it without any restriction or compensation to you.
13. User License
Reservation of Rights. Getmedesign and its licensors exclusively own all right, title and interest in and to the Platform, including all associated intellectual property rights. You acknowledge that the Platform is protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Platform. Use. Subject to your compliance with these Terms and Getmedesign’s third-party service provider user license agreements, Getmedesign grants you a non-exclusive, not-transferable license to use the Platform. Under this limited use license, you may not:
modify or copy the Platform content or software ; use the Platform content and software for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Getmedesign's website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other servers.
14. General prohibitions and Getmedesign’s enforcement rights
You agree not to do any of the following: post, upload, publish, submit or transmit any User Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances; (viii) uses, displays, mirrors or frames the Platform or any individual element within the Platform, Getmedesign’s name, any Getmedesign trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Getmedesign’s express written consent; Access, tamper with, or use non-public areas of the Platform, Getmedesign’s computer systems, or the technical delivery systems of Independents; Attempt to probe, scan or test the vulnerability of any Getmedesign system or network or breach any security or authentication measures; Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Getmedesign or any of the Independents or any other third party (including another user) to protect the Platform; Attempt to access or search the Platform or download content from the Platform using any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Getmedesign or other generally available third-party web search engines or web browsers; Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation; Use any meta tags or other hidden text or metadata utilizing a Getmedesign trademark, logo URL or product name without Getmedesign’s express written consent; Use the Platform, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms; Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Platform to send altered, deceptive or false source-identifying information; Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Platform; Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Platform; Collect or store any personally identifiable information from the Platform from other users of the Platform without their express permission; Impersonate or misrepresent your affiliation with any person or entity; Violate any applicable law or regulation; or Encourage or enable any other individual to do any of the foregoing.
Monitoring/disabling accounts. Getmedesign is not obligated to monitor access to or use of the Platform or to review or edit any content. However, we have the right to do so for the purpose of operating the Platform, to ensure compliance with these Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content, including User Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Platform. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
Fraud or suspicious activity. Without limiting any other provision of these Terms, or our rights or remedies under these Terms or applicable law, if a User attempts to defraud any other User or Getmedesign, or attempts to interfere with the fair operation of the Platform (such as, by way of example only, by providing artificial, false or misleading information), we reserve the right to do any or all of the following, in our sole discretion: (i) remove any or all of the User Content from the Platform; (ii) cancel any or all of the User’s pending transactions on the Platform, and cancel, reverse or charge back any other purchases or sales by the User that we determine, in our sole discretion, to be fraudulent or in violation of these Terms; (iii) withhold any payments due to the User; (iv) place limits on the User’s buying and selling privileges; (v) charge the User for costs, expenses and fees incurred by Getmedesign as a result of the User’s action or inaction, including refunds to any Client; and (vi) shadowban, suspend or terminate the User’s account. For clarity, if we cancel or reverse a purchase by a Client pursuant to this Section 13, the Client will have no rights to the work product and/or services concerning the canceled or reversed Transaction. If you receive services that you believe to be fraudulent in nature or otherwise in violation of these Terms or applicable law, please contact us as soon as possible. You agree to cooperate with us in any investigation conducted by us, as reasonably requested of you.
Termination of license. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Getmedesign at any time.
Paid premium subscriptions. If you buy any of our paid subscription services, you agree to pay us the applicable payment processing fees and taxes, and agree to additional terms specific to the paid services. Failure to pay these fees will result in the termination of your paid subscription. Also, you agree that:
Your purchase may be subject to foreign exchange fees, or differences in prices based on location, such as exchange rates. We may, through our third-party payment processor, store and continue billing your payment method even after it has expired in order to avoid interruptions in your services, and use it to pay for other services you may buy. If you purchase a subscription, your payment method will automatically be charged applicable fees and taxes at the start of each subscription. To avoid future charges, cancel before the renewal date. You may cancel or suspend your premium services following the cancellation process on the Platform. The termination of your monthly subscription will be effective at the end of the last month you paid your subscription fee. Annual and monthly subscriptions are nonrefundable. Termination of your subscription will give you access through the end of your paid term and will cancel the auto renewal of your subscription. We will calculate taxes, payable by you based on the billing location information that you provide us at the time of purchase.
Project fees. Fees to create a project on the platform are listed on the platform and may vary depending on the type of template offered. Template use fees are nonrefundable.
15. Client Specific Terms
Client content. Getmedesign retains the right to prohibit the display of and to remove any job postings, project invites, and inquiries. Getmedesign also retains the right to block Client’s purchase of any service(s), or suspend or terminate a Client’s account, in order to ensure Getmedesign and/or Client’s compliance with: (i) applicable law; or (ii) any third-party terms to which Getmedesign is subject; or (iii) any policies and procedures established by Getmedesign (the “Getmedesign Policies”); or (iv) these Terms; or (iv) if any Transaction or activity is harmful to its business in Getmedesign’s sole discretion. This section does not create any obligation for Getmedesign to verify Client’s compliance with Getmedesign Policies and all applicable laws. Client is fully responsible for such compliance.
Client data. Client hereby represents, warrants, and covenants that it will comply with all applicable laws, including data protection laws. Client will be fully responsible for any data (including personal data) provided by Client to Getmedesign (“Client Data”), including all necessary consents, permissions, and clearances in order for Getmedesign to use the Client Data. Getmedesign will have the right to use Client Data in connection with the provision of the Platform.
Payment processing fees. When you purchase services, our third-party payment processor will charge you a payment processing fee. Our third-party payment processor may ask you to supply additional information relevant to your Transaction, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (“Payment Information”).
Legal right to use payment method. You represent and warrant that you have the legal right to use all payment method(s) represented by any such Payment Information. Payment Information. When you initiate a purchase on the Getmedesign platform (“Transaction”), you provide your Payment Information to our third-party payment processors so we can complete your Transaction and charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Transaction (such information is included within the definition of Payment Information).
Nonrefundable payments. All payments for Transactions are nonrefundable and nontransferable except as expressly provided in these Terms.
16. Independent Specific Terms
Independent content. Getmedesign retains the right to prohibit the display of and to remove any services, or block sales of any service(s), or suspend or terminate an Independent’s account, in order to ensure Getmedesign and/or Independent’s compliance with: (i) applicable law; or (ii) any third-party terms to which Getmedesign is subject; or (iii) any policies and procedures established by Getmedesign (the “Getmedesign Policies”); or (iv) these Terms; or (iv) if any transaction or activity is harmful to its business in Getmedesign’s sole discretion. This section does not create any obligation for Getmedesign to verify Independent’s compliance with Getmedesign Policies and all applicable laws. Independent is fully responsible for such compliance. Independent data. Independent hereby represents, warrants, and covenants that it will comply with all applicable laws, including data protection laws. Independent will be fully responsible for any data (including personal data) provided by Independent to Getmedesign (“Independent Data”), including all necessary consents, permissions, and clearances in order for Getmedesign to use the Independent Data. Getmedesign will have the right to use Independent Data in connection with the provision of the Platform. Independent Data may be retained by Getmedesign. Some data may be retained by Getmedesign after termination of a User Account, subject to the ordinary course of business electronic backups or any applicable legal requirements for maintaining such data. Required benefits and insurance. Independent acknowledges that Independent is solely responsible for obtaining any liability, health, workers compensation, disability, unemployment, or other insurance needed or required by law, and that Independent is not covered by or eligible for any insurance from Getmedesign.
17. Your Content
Posting content. Our Platform may allow you to store or share content such as text (in posts or communications with others), files, documents, graphics, images, software, audio and video, artwork, product and/or services information and specifications, and other information, and trademarks, trade names, service marks, logos, and other indicia (“User Content”). Getmedesign does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to your User Content. Permissions to your User Content. By making any User Content available through the Platform you hereby grant to Getmedesign a non-exclusive, transferable, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Platform and promoting Getmedesign, its products or services. Your responsibility for User Content. You are solely responsible for all your User Content. You represent and warrant that you have (and will have) all rights that are necessary to grant us the license rights in your User Content under these Terms. You represent that all User Content is accurate, substantiated, and otherwise compliant with all applicable laws, including but not limited to FTC and FEC rules and guidelines. You represent and warrant that your use and provision of your User Content that is made available through the Platform and Getmedesign’s use of your User Content on or through the Platform will not infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, nor result in the violation of any applicable law or regulation. In the event of any claim of intellectual property infringement from a third party in connection with your User Content, or if you are an Independent, your products and/or services, you acknowledge and agree that such third party claimant will look solely to you for remedy. If any claims are brought against Getmedesign regarding your User content, you agree to pay Getmedesign’s legal fees and expenses.
Removal of User Content. You can remove your User Content by specifically deleting it. You should know that in certain instances, some of your User Content (such as posts or comments you make) may not be completely removed and copies of your User Content may continue to exist on the Platform. To the maximum extent permitted by law, we are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Content.
Getmedesign’s intellectual property. We may make content available through the Platform that is subject to intellectual property rights. We retain all rights to that content
Feedback. Any content you post that includes your feedback, ratings or reviews, suggestions or other feedback will be owned by Getmedesign and you will be deemed to have granted Getmedesign an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights to the Feedback. Information based on data that Clients and Independents voluntarily submit to Getmedesign does not constitute an introduction, endorsement or recommendation of any User by Getmedesign. You agree that Getmedesign is not responsible for verifying such information and provides it solely for the convenience of Users. You acknowledge providing false or misleading information violates this Agreement and may result in termination of use of Getmedesign’s Platform. You agree that User feedback benefits Clients and Independents and you expressly agree your feedback may be made available to the public.
18. Service Agreement Templates
The template services agreements are intended to be examples of a services agreements used in various countries. The Template Services Agreement is designed and intended to be used as an information tool only. The Template Services Agreement is general and educational in nature, as such it may not reflect all recent legal developments and may not apply to the specific facts and circumstances of individual transactions and cases. Users should consult with qualified legal counsel before implementing or executing any Template Services Agreement. Certain jurisdictions may require users who create a service agreement to provide information notices required by data protection laws or proof of an independent Getmedesignctor's legal status and registration. There may be other requirements that are specific to the project that the parties and their counsel must determine.
Getmedesign provides Users the option to upload their own service agreement or they may select a service agreement template that are populated with User inputs. Service agreement templates include a section for Users to add additional terms that are required by their particular jurisdiction or other terms relevant to their Project that do not conflict with these Terms of Service. For example, not all templates include non-compete or non-solicitation terms. If Users wish to add restrictive terms to their agreement, they may do so in this section. Users must confirm these additional terms are not in violation of the laws that apply to their particular project
The content of the Template Services Agreements is provided “as is” and “as available,” with all faults and without warranties or conditions of any kind and only for use when Getmedesigncting with a self-employed independent Getmedesignctors. Service agreement templates are intended to be an example of a services agreement and are without representation or warranty of any kind as to its contents. Getmedesign, its employees, independent Getmedesignctors or lawyers are not providing you with legal advice. Accordingly, the Template Services Agreement is not designed or intended to be a substitute for legal advice and should not be used as a replacement or substitute for legal advice. We recommend you seek legal counsel and advice to understand the terms that are relevant to your commercial and business needs, the impact to your business, employment status, tax liabilities, and any additional documents that may be necessary in connection with your use of the service agreement template form or otherwise for your business. Users of the Getmedesign platform and any service agreement template are responsible for complying with the laws of their applicable jurisdiction. While international service agreement templates were reviewed by local counsel for compliance with local laws, certain countries require the parties to provide each other documentation or have made registrations with local governments regarding their independent Getmedesignctor status. Service agreement templates can not account for every user’s circumstances. PARTIES MUST CONFIRM TERMS OF ANY SERVICE AGREEMENT TEMPLATE THEY CHOOSE TO USE ARE SUITABLE FOR THEIR PROJECT. Parties may add terms to the template in the Additional Terms section to accommodate any local law requirements or other terms necessary for the parties’ project to be compliant with all applicable law.
Nothing on Getmedesign’s platform, including the Template Services Agreements, shall be construed or relied on as advertising or soliciting to provide any legal services or providing any legal representation, advice or opinion whatsoever. It is the responsibility of the Client and Independent to familiarize themselves with laws that apply to them and to look after their own interests.
Getmedesign disclaims any liability with regard to this services agreement and is not responsible for not only the results or outcome but also any losses, of the parties' project and use of any part of this agreement. Getmedesign is not responsible for any losses, liabilities of either party, or disputes between the parties. In no event will Getmedesign be liable, whether based on warranty, Getmedesignct, tort, negligence, strict liability or any other legal theory, for any damages of any kind (including direct, indirect, incidental, consequential, special, exemplary or punitive damages, lost profits, loss of use, loss of data, personal injury, fines, fees, penalties or other liabilities), whether or not Getmedesign was advised of the possibility of such damages, resulting from or related to these terms of use, including the use of the Template Services Agreements or its content. The use of the Template Services Agreements is subject to the Terms of Service for your use of the Getmedesign platform.
19. Project Payment Terms
Payment options. Users have several payment options including:
One-time fixed amount. Client will pay the entire fixed amount, also referred to as “flat fee” due under the Getmedesignct, in US dollars upon signing the Services Agreement or Uploaded Agreement. Clients have the option to pay a nonrefundable deposit before the Independent begins any work. Any optional upfront payment will be released to Independent’s wallet, however, Independent will receive payment after the payment is processed by the third-party payment processor. The remaining balance is blocked from the Independent’s Getmedesign account wallet until Client accepts Deliverables or Client does not accept nor request revisions to Deliverables within one hundred twenty (120) hours after Independent provides Deliverables to Client.
One-time hourly-amount. Client will pay the entire fixed amount, also referred to as a “flat fee” due under the Getmedesignct in US dollars upon signing the Services Agreement or Uploaded Agreement. The flat fee is calculated using an hourly rate multiplied by a maximum amount of hours to be worked by the Independent. Client will deposit the entire flat fee upon signing the Getmedesignct. At the end of the project, Independent will report the total number of hours worked. If hours worked are fewer than the maximum, Client will receive a refund of the residual amount (or the full amount, if the Transaction is canceled). Any residual amount will be returned to Client’s default payment method on file and is subject to processing time by third-party payment processors.
Milestone deliverables. Payments will be made according to a Milestone Delivery Schedule mutually agreed to by the Client and Independent. Client will deposit the amount of the first Milestone Deliverable and will deposit subsequent Milestone payments after acceptance of the preceding Milestone Deliverable. After Independent provides Client a Milestone Deliverable, Client will have one hundred twenty (120) hours to accept such Milestone Deliverable. If Client does not accept or request revisions to the Milestone Deliverable within one hundred twenty (120) hours, the amount for that Milestone Deliverable will be released into Independent’s Getmedesign account wallet.
Ongoing hourly. This option applies to projects that require flexibility in the amount of hours billed and timing of when such hours are billed. Independent and Client determine the hourly rate and the maximum amount of hours that can be billed by Independent on each invoice. Independent works and submits hours up to the mutually agreed upon maximum hours per invoice. Independent will use the Getmedesign platform to submit invoices to Client on a weekly, bi-weekly, or monthly basis, or other frequency agreed upon by Client and Independent. Client will pay Independent the full amount due in the invoice upon receipt, or request a revision of Independent’s submitted hours. Client’s payments to Independent will be deposited into Independent’s Getmedesign account wallet. Independent may not work and bill Client for additional hours until Client approves and pays any outstanding invoice. It is important to note that Variable Hourly Projects hold no upfront funds in escrow and carry a risk of non-payment.
Ongoing fixed. Client pays a fixed rate billed automatically through the Getmedesign platform on a weekly, bi-weekly, or monthly basis. Client will use the Getmedesign platform to pay the Independent the full amount due upon receipt of the invoice. Initial payments may be prorated to reflect a portion of the first agreed upon weekly, bi-weekly or monthly interval. Client’s payments to Independent will be deposited into Independent’s Getmedesign account wallet. This option should not be used in jurisdictions where such ongoing payments to an independent Getmedesignctor would increase employee misclassification risk.
Invoice payments. Getmedesign’s platform permits Users to pay for services rendered without signing an agreement through the platform. Any payments made for this type of invoice are nonrefundable. Getmedesign does not offer dispute resolution assistance for this payment option which is not connected to an agreement initiated by the parties through the platform.
Payment processor. We use a third-party payment processor, Razorpay, to facilitate Transaction payments. Your use of Razorpay’s services are governed by Razorpay’s account agreement and other such terms available at www.Razorpay.com (“Razorpay Terms”). You agree to comply with these Razorpay Terms.
Third-party payment processing and foreign exchange fees. Clients are responsible for paying third-party payment processing fees. Any foreign exchange fees are paid by the Party incurring the fees.
Taxes, other government agency payments information. Independent acknowledges that Independent is solely responsible for all taxes related to payments received from Clients through Getmedesign’s Platform, and also acknowledges Getmedesign will not withhold any taxes from payments to Independent unless required by applicable law. Independent agrees Independent is solely responsible for determining and fulfilling Independent's obligations under applicable laws and regulations with respect to invoicing and reporting, collecting or remitting any applicable taxes or charges, and if outside of the United States, determining if Getmedesign is required by applicable law to withhold any amount of the Independent's fees, and notifying Getmedesign of any such requirement and indemnifying Getmedesign for any requirement to pay any withholding amount to the appropriate authorities (including penalties and interest). In the event of an audit of Getmedesign, Independent agrees to cooperate with Getmedesign and provide copies of Independent's tax returns and other documents that may be reasonably requested for purposes of such audit, including but not limited to records showing Independent is engaging in an independent business as represented to Getmedesign.
Consent to receive electronic communications and tax documentation. User agrees to receive electronic communications, including 1099 tax forms from the third-party payment processor. User acknowledges this agreement to receive electronic communications means User will not be mailed any 1099 tax forms or any other payment related communications.
20. Refunds/Chargebacks
Client agrees that once Client’s designated payment method is charged through the Platform, the charge cannot be refunded except upon mutual agreement of the Client and Independent, or otherwise pursuant to these Terms. When transacting on the Platform, Client agrees that Getmedesign may charge Client’s designated payment method for the Independent’s fees as agreed on between Client and Independent in the service agreement. Clients also agree that these Terms provide a dispute resolution process. Users may commence a dispute resolution process by following instructions on the Platform.
Client agrees not to ask its credit card company, bank, or other payment method to charge back any Independent fees, Transaction fees, Template fees or other fees charged and acknowledges that a chargeback is a material breach of these Terms. Client agrees that Getmedesign may dispute or appeal the chargeback and initiate collection actions against the Client, close Client’s account, and take any other action it deems appropriate. In addition to the amount Client charged back, Client will be responsible for any damages and costs incurred by Getmedesign including but not limited to, Getmedesign’s legal fees and any fees or fines assessed by third party payment processors.
In the event of any issues or disputes related to a project or subscription, we are committed to resolving the matter promptly and fairly. If a resolution is reached and a refund is deemed necessary, the amount will be processed within seven (7) working days from the date of resolution. For any refund-related inquiries, please contact our support team.
21. Ending a Project
The Platform provides a process for Users who have mutually agreed to cancel their Project. Users will comply with termination provisions included in their service agreement or uploaded agreement. Users must end the project on the platform to stop invoicing.
22. Disputes Among Users
In the event of a dispute between an Independent and Client, Independent and Client agree to follow the following dispute resolution procedure:
Request revisions/contact other user. Users agree to first contact each other to attempt to amicably resolve the dispute before requesting Getmedesign’s dispute resolution assistance. Payment hold for pre-paid projects. If Deliverables have been submitted by Independent, Client must continue to request revisions on the Getmedesign platform within one hundred twenty (120) hours of receipt of Deliverables to provide additional 120 hour time period(s) and prevent the release of any prepaid project payments from being released to Independent. If Client does not submit a revision request on the Getmedesign platform within 120 hours of receipt of Independent’s Deliverables, payment will be released to Independent and the Project or Applicable Milestone will be closed. Non-action by Client within 120 hours of receipt of Deliverables will be considered to be an approval and resolution of the dispute. Dispute resolution assistance.
One-time and Milestone projects. If Independent and Client are unable to amicably resolve their dispute, either User may submit a request for dispute assistance no later than one hundred twenty (120) hours of Client’s receipt of the Deliverable by logging into their respective Getmedesign account and submitting a dispute. Submitting a dispute places a hold on release of Project payment until 1) the Users resolve their dispute, or 2) fail to file a Request for Arbitration, in which case project funds will automatically be released to the Independent at the end of the forty-five (45) day dispute resolution period, 3) Client provides the name of the escrow agent to whom Getmedesign will release funds, or 4) either party provides Getmedesign a settlement, arbitrator or court order or other directive substantiating release of funds.
Ongoing projects. If Independent and Client are unable to amicably resolve their dispute, either User may, at any time, submit a dispute. If the Client has initiated the dispute, Independent will then, within forty-eight (48) hours of receiving platform notification of the dispute, submit an invoice for any hours worked up until the dispute was submitted on the Platform. Users will follow the dispute resolution mechanism contained in their agreement and may opt to use Getmedesign’s resolution assistance service. The Agreement will be considered terminated upon Client’s payment of Independent’s invoice or if applicable, resolution of dispute.
Dispute resolution assistance process. After a User submits a dispute on the platform, Getmedesign will contact the Users in an attempt to facilitate a mutually amicable resolution. If the Users remain unable to resolve the dispute within 14 days from the day the dispute was submitted on the platform, Getmedesign will end its dispute resolution assistance.
Final dispute resolution mechanisms. If Users are unable to mutually resolve their dispute either with or without Getmedesign’s assistance, Users shall resolve their dispute using the dispute resolution mechanism, such as mediation, arbitration, courts, or tribunals, as outlined in their Service Agreement or Uploaded Agreement. If Users do not have agreed upon dispute resolution terms, they shall default to remedies available by applicable law.
Service agreements provided on the platform for hiring Getmedesignctors in countries other than the United States do not include mandatory arbitration. In the event of a dispute, the disputing party must submit a dispute on the Platform to place a hold on any pre-paid funds. Client must provide the name of an escrow agent and transfer instructions to Getmedesign within three (3) months after submitting a dispute. Pre-paid funds will then be transferred to the designated escrow agent. If no escrow agent is designated, funds will be released to the Independent.
Arbitration. If Users are unable to resolve their dispute within 14 days after submitting a dispute on the Getmedesign platform, Users whose Service Agreements include arbitration as the dispute resolution mechanism, shall submit the dispute, at their own cost, for binding arbitration to the American Arbitration Association under its applicable rules. A judgment on the award of the arbitrator may be entered in any court having jurisdiction. If neither User provides Getmedesign with the Request for Arbitration (confirmation that the dispute was submitted for arbitration) within forty-five (45) days of the submission of the dispute, the dispute will be considered resolved on the Platform, the project will be closed, and any pre-paid project payments will be released to the Independent. If the dispute is submitted to arbitration, Client’s payment will not be released until the Arbitrator’s final resolution of the dispute that shall include payment release instructions including amounts to be released to Independent or refunded to Client. As described in paragraph 20(c) above, Parties who included an alternative to arbitration in their uploaded Getmedesignct terms are not required to arbitrate their claims against each other where their service agreement terms provide an alternative dispute resolution mechanism. WARRANTY DISCLAIMERS
THE PLATFORM IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OR CONTENT ON THE PLATFORM.
THE PARTIES UNDERSTAND THAT WHILE PAYMENTS MAY BE MADE BY USERS USING Getmedesign’S THIRD PARTY PAYMENT PROCESSORS SERVICES, Getmedesign IS NOT RESPONSIBLE FOR EITHER PARTY’S PAYMENT OBLIGATIONS OR THAT EITHER PARTY WILL GET PAID.
WE MAKE NO WARRANTY AS TO THE IDENTITY, CHARACTER OR CONDUCT OF USERS AND ASSUME NO RESPONSIBILITY FOR A USER’S COMPLIANCE WITH THESE TERMS OR ANY APPLICABLE LAWS. WE EXPLICITLY DISCLAIM ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY USER.
WE WILL NOT BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN OUR PERFORMANCE UNDER THESE TERMS TO THE EXTENT THE FAILURE OR DELAY IS DUE TO CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING, BUT NOT LIMITED TO, LABOR DISPUTES, STRIKES, LOCKOUTS, SHORTAGES OF OR INABILITY TO OBTAIN LABOR, ENERGY, RAW MATERIALS OR SUPPLIES, WAR, TERRORISM, RIOT, ACTS OF GOD OR GOVERNMENTAL ACTION.